PLEASE NOTE THAT, FOR REGULATORY REASONS, WITHDRAWAL REVERSALS ARE UNAVAILABLE UNTIL FURTHER NOTICE. ONCE YOU HAVE REQUESTED A WITHDRAWAL, IT WILL BE PROCESSED IN ACCORDANCE WITH THE WITHDRAWAL POLICY AND YOU WILL NOT BE ABLE TO REVERSE THIS REQUEST.
|Table Of Contents|
|1||Introduction and Your Acceptance of the User Agreement||This section contains introductory information about these terms and additional terms that apply to you, and how you accept such terms;|
|2||Amendments to the User Agreement||This section sets out how we will update these terms and when we will provide notice to you of this;|
|3||Who May Use The Services And Software||This section sets out the limitations on who may use our services and how we may verify your age and identity;|
|4||Your Use of Our Technology And Intellectual Property||In this section we set out your rights in respect of intellectual property;|
|5||Your Promises To Us||This section sets out certain acknowledgments and promises that you make in respect of your account and your use of our services;|
|6||Prohibitions Regarding Your Uses of the Sites and Services||This section sets out certain prohibited activities;|
|7||Your Account||This section contains information as to how you are permitted to use your account as well as the conditions relating to your account (including in relation to multiple accounts);|
|8||Payment Transactions and Payment Fraud by You||In this section we describe how payments are made, who is responsible for such payments and any additional fees that may be applied;|
|9||Our Promotions and Bonuses||In this section we provide information as to how we conduct promotions and special offers;|
|10||What Are Our Obligations to You?||This section contains additional information regarding our obligations to you;|
|11||In What Instances Will We be Liable to You?||These section sets out in what instances we will be liable to you and any limitations and exclusions of our liability;|
|12||Your Breach of These Terms and Conditions||This section sets out our remedies in the event that you breach these terms;|
|13||Disputes||In this section we set out further details as to how you can raise and resolve a dispute with us;|
|14||Account Closure and Termination||In this section we set out how and when we may cancel your account or terminate the agreement between you and us, and also how you can do the same;|
|15||General||This section contains various general provisions with respect to the agreement between you and us;|
|16||Gaming Regulations||In this section we provide information on how we are regulated;|
|17||Use Of Our Chat Feature||In this section we set out the rules for use of our chat feature;|
|18||Customer Service Department||This section contains further information about your interaction with us;|
|19||Exchange Rates||This section contains information as to how we deal with currency exchanges;|
|20||Uninstall and Shortcut Additions||This section contains additional information about how to uninstall our software;|
|21||Minimum Hardware Requirements||In this section we set out the minimum hardware requirements needed to use our services;|
|22||Multi-Currency in Casino||In this section we provide information about the functionality of multi-currency in our casino games;|
|23||Governing Law||This section states the law that governs our relationship with you; and|
|24||Provisions Relating to Jackpot Winnings, Live Casino, Poker Live Poker and Sports Betting||This section sets out additional terms relating specifically to jackpot winnings, live casino, poker, live poker and sports betting|
|Bonus Policy||This policy contains further information with regards to promotions, bonuses and special offers;|
|Withdrawal Policy||This policy contains information with regards to withdrawing from your bankroll;|
|Responsible Gaming Policy||This policy contains information regarding protection of minors, preventing compulsive gambling, self-limits and self-exclusion;|
|Tournament Rules||These rules contain information on playing in our Sit & Go poker tournaments;|
|House Rules||These rules contain further information on playing in our poker tournaments;|
|Disconnection Policy||This policy contains information with regards to what happens when you are disconnected from a game or product while playing or betting;|
|888sport Sports Betting Rules||These rules contains further information with regards to our sports betting products;|
You confirm the following to us:
The minimum recommended specifications for the download version are:
Please note that we may discontinue support for outdated versions of the abovementioned hardware or software.
If you have chosen to have your casino bankroll currency in GBP or EUR, it is strongly recommended that you upgrade all versions of casino that you may have installed to the latest version which provides full multi-currency functionality. Should you choose to enter an old casino version that has not yet been upgraded, there will be various inaccuracies in the display for which we take no responsibility whatsoever; For example, the game history of rounds played in your registered currency will appear with the wrong currency symbol and the correct history could be viewed only in the new casino version.
The User Agreement and the relationship between the parties shall be governed by, and interpreted in accordance with the laws of England and Wales. Without prejudice to your right to refer your dispute to an alternative dispute resolution procedure with eCOGRA or the European Commission's Online Dispute Resolution Platform, if you wish to take court proceedings against us you must do so in the English courts which both you and we submit to.
Last updated: May 2020
PLEASE PRINT OFF AND RETAIN A HARD COPY OF THE USER AGREEMENT FOR YOUR RECORDS.